Refund Policy

You may request a return or refund within 3 days of receiving your order.

Return Eligibility

To be eligible for a return:

  • The item must be unused

  • It must be in its original condition

  • It must be returned in the original packaging

Non-Returnable Items

We do not accept returns for items that:

  • Have been used or damaged

  • Are missing parts not due to our error

How to Request a Refund

To initiate a return, please contact us within 3 days of delivery at:

📞 Contact: +971 56 800 4122
📧 Email: farhantikadtok@gmail.com

Kindly include your order number, reason for return, and any supporting photos if applicable.

Refund Process

Once we receive and inspect your return, we will inform you whether your refund request is approved or rejected.

If approved, your refund will be processed within 5–7 business days via your original payment method or as store credit, based on your preference.

Shipping Costs

Customers are responsible for return shipping costs, unless the item received was defective or incorrect.

Important Notes

  • No returns or refunds will be accepted after 3 days of delivery.

  • All returns must follow the instructions provided by our support team.